New Wave Occupational Health and Safety Services (New Wave OH&S) takes your privacy very seriously. Our privacy practices are guided by the model code defined in the Personal Information Protection and Electronic Documents Act (PIPEDA) defined by the Canadian federal government. For details on these important privacy rules, please go here.
This privacy policy applies to any personal information collected by New Wave OH&S for any reason. By using New Wave OH&S websites and services, you accept the terms of this Privacy Policy.
We collect your personal information, if you choose to provide it, to:
respond to your inquiries, comments or requests
identify you
contact you as needed, in relation to providing products and services
enable you to register for and receive products or services
get your feedback and allow you to participate in consultations or surveys
allow you to complete transactions and pay for products and services.
We collect your personal information only if it’s necessary to operate our services, programs or activities or if a specific law allows or requires it. If you do not wish to use the internet to provide personal information to us, you can contact us by phone or by mail.
We use or disclose your personal information for the same purpose or compatible purpose for which it was collected. We may also use or disclose your personal information for other purposes outlined in the law, such as complying with a court order, collecting an amount owing, making a payment or complying with another law. We must get your consent before using or disclosing your personal information for any other purpose.
Personal information you provide during a credit card transaction may be stored, accessed from or disclosed outside Canada for payment processing. When you complete a credit card transaction, you consent to this use and disclosure of your personal information. For information on how credit card companies protect your information, refer to their card holder policies and privacy policies.
When you complete an Interac® Online transaction, your financial institution collects personal information. Refer to your financial institution’s privacy policies for information on how it protects your information.
Some of our functions, like online payment processing services, are provided by external service providers. These providers have their own privacy policies which govern their actions.
If you send us an email, submit an inquiry or provide feedback online, we will use or disclose your personal information as needed to provide you with a response. We will only share your personal information with the individuals who need it to respond to you.
We collect some information automatically when you visit our websites and when you use our online services. When you access our websites, our servers may collect some information about your internet connection and your browsing experience in their logs. This includes the IP address of your internet connection and information about what you access on the websites. We consider your IP address to be personal information.
We use this information only to fulfill your requests. We do not attempt to use this information to identify individuals visiting the websites, unless it detects an attempt to damage or violate the site, or if a law enforcement investigation requires it.
Our websites use cookies, which are small pieces of data stored on your computer that allow us to remember certain pieces of information about your visit. Cookies don’t allow us to identify individuals. You may adjust your browser settings to reject cookies, if you choose. However, it may affect your experience when you interact with us online.
We do not use Google Analytics or similar services.
Our websites include links to websites managed by other organizations. We are not responsible for the protection of any information you give to these websites or the content on these websites.
We cannot guarantee the privacy and security of email messages sent from you to us because this information might be transmitted without encryption. For your protection, carefully consider the type and the amount of personal information you send to us by email.
We take reasonable security steps to protect your personal information.
Contact us if you have questions about the Privacy Policy, how to access your personal information or how to correct your personal information.
